Awesome Project

PORTAL DE CITAS PEUGEOT DOMINICANA

Reducing waiting times

During the pandemic, PEUGEOT Dominicana asked us to develop a portal that would allow their customers to efficiently manage maintenance and warranty appointments. This portal, designed to optimize the customer experience, has become a key tool for their operations, facilitating the scheduling of services, reducing waiting times and improving internal organization. Thanks to this solution, PEUGEOT has been able to modernize its customer service and strengthen its operational strategy.

Challenge & Solution

PEUGEOT Dominicana faced the challenge of efficiently managing maintenance and warranty appointments during the pandemic when in-person interactions were limited. They needed a digital solution that not only made it easier for customers to schedule services but also integrated with their operations core to synchronize key data from imports, sales, after-sales, and CRM, ensuring a centralized and efficient operational flow.

We developed an intuitive and functional portal that allows customers to schedule their maintenance and warranty appointments quickly and easily. This portal was fully integrated with the operations core we developed, connecting areas such as imports, sales, after-sales, and CRM into a single ecosystem. The solution not only optimized the customer experience but also improved the operational efficiency of PEUGEOT Dominicana, establishing itself as an essential tool for their operations.


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PEUGEOT DOMINICANA

Customer testimonial

Quote
The creation of our quotation portal and its integration with the core operations developed by DevCreativo has transformed our maintenance and warranty management. We now have an efficient tool that connects imports, sales, after sales and CRM, improving both the customer experience and our internal operations. Your team understood our needs perfectly and delivered a solution that exceeded our expectations. We are very satisfied with the results and the positive impact on our business.

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Our response time is 2 to 8 hours!

Consultation Phone:
Dominican Republic: (809) 435-6262
USA: (929) 270-6845.

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