Awesome Project
Reducing waiting times
During the pandemic, PEUGEOT Dominicana asked us to develop a portal that would allow their customers to efficiently manage maintenance and warranty appointments. This portal, designed to optimize the customer experience, has become a key tool for their operations, facilitating the scheduling of services, reducing waiting times and improving internal organization. Thanks to this solution, PEUGEOT has been able to modernize its customer service and strengthen its operational strategy.
Challenge & Solution
We developed an intuitive and functional portal that allows customers to schedule their maintenance and warranty appointments quickly and easily. This portal was fully integrated with the operations core we developed, connecting areas such as imports, sales, after-sales, and CRM into a single ecosystem. The solution not only optimized the customer experience but also improved the operational efficiency of PEUGEOT Dominicana, establishing itself as an essential tool for their operations.
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Customer testimonial
The creation of our quotation portal and its integration with the core operations developed by DevCreativo has transformed our maintenance and warranty management. We now have an efficient tool that connects imports, sales, after sales and CRM, improving both the customer experience and our internal operations. Your team understood our needs perfectly and delivered a solution that exceeded our expectations. We are very satisfied with the results and the positive impact on our business.
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Our response time is 2 to 8 hours!
Consultation Phone:
Dominican Republic: (809) 435-6262
USA: (929) 270-6845.
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